Privacy Policy
REALigning SELF
Who we are
Effective date: 23rd August 2021, Updated 26 January 2023
REALigning SELF (“us”, “we”, or “our”) operates the www.realigningself.com.au; www.realigningself.com; www.realignself.com.au; www.realignself.com and and www.angelaanderson.com.au and linked to the www.realigningself.com.au website (the “Service”)
Protecting your private information is an important part or our relationship and our priority. This Statement or Privacy applies to www.realigningself.com.au governs data collection and usage. For the purposes of the Privacy Policy, unless otherwise noted, all references to REALigning SELF includes www.realigningself.com and www.angelaanderson.com.au. The following privacy policy applies to all REALigning SELF users, and conforms to internet privacy standards.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for REALigning SELF is created with the help of WordPress and the https://www.freeprivacypolicy.com/free-privacy-policy-generator.php Free Privacy Policy Generator.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.realigningself.com.au
We have developed this policy in order for you to understand how we collect, use, communicate and make use of your personal information. The following outlines our privacy policy.
When accessing www.realigningself.com.au , www.realigningself.com or www.angelaanderson.com.au website, we will learn certain information about you during your visit.
If you have any questions or concerns regarding this statement, you can contact us at joy@realigningself.com.au
This is a notice to inform you of the realigningself.com.au policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
- We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
- realigningself.com.au takes seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
- realigningself.com.au undertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
- The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.
- Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
What personal data we collect and why we collect it
The amount of personal information and data collected depends on the degree of user interaction, such as the use of contact forms, comments, correspondence, purchases and registration for online courses. These require the collection of personal data for the purposes of completing a transaction and other processes.
realigningself.com.au may collect personally identifiable information, when you sign up for our courses or our membership site, we may collect information such as your:
- Names
- E-mail Address
If you purchase REALigning SELF products and services, PayPal will collect billing and credit card information. This information is used to complete the purchase transaction.
We may gather additional personal or non-personal information in the future.
realigningself.com.au encourages you to review the privacy statements of websites you choose to link to from realigningself.com.au so that you can understand how those websites collect, use and share your information. realigningself.com.au is not responsible for the privacy statements or other content on websites outside of the realigningself.com.au website.
Any information collected by REALigning SELF collected via correspondence from you or your company. This may be via the telephone, email, mail or directly through our website.
The collection and retention of sensitive personal data, such as those concerning health or yourself or your pet, birth date and details for personal chart readings and other information may be recorded on video or audio used in courses when details are volunteered or provided in a public forum such as a Q&A call or webinar which may be used for the purposes of additional.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Personal data captured when a contact form is submitted is kept for an two years for customer service purposes, but the information submitted through them is not used for marketing purposes, unless specified contact form requests specifically that they would like to be contacted regarding certain products or services.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
realigningself.com.au may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to realigningself.com.au, and they are required to maintain the confidentiality of your information.
realigningself.com.au will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on realigningself.com.au or the site; (b) protect and defend the rights or property of realigningself.com.au; and, (c) act under exigent circumstances to protect the personal safety of users of realigningself.com.au, or the public.
How long we retain your data
Personal data is collected or processed by the web site and retained for as long as required in order to deliver services to the client. For some on-line courses this may mean lifetime membership and access. Generally contact form entries and analytics records may be kept for a year, and customer purchase records for ten years or for the lifetime of the client.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
If you have any questions about security on our Website, you can email us at joy@realigningself.com.au
IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
Purchases
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, phone, address details), if having your Human Design chart done personal details (such as date of birth), and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to sign you up as a member and / or to deliver a service. If we have trouble processing an order, we will use this information to contact you.
Communications & Emails
REALigning SELF are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.
REALigning SELF uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a stakeholder wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at joy@realigningself.com.au
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
MailChimp provides a service for emails. Please review their privacy policy for further information.
https://mailchimp.com/legal/privacy/
Third Parties
REALigning SELF may at its discretion use other third parties to provide essential services on our site or for your business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personal identifiable information for any other purpose. REALigning SELF does not share any information with third parties for any unknown or unrelated uses.
Who we share your data with
The following third party providers share site data from this site, including web hosting providers, payment processors and third party service providers. Data is shared with these third party providers in order to provide certain service and payment processing required to complete an order or function.
To see the Privacy Policies of these Service Providers please refer to the following sections:
– Teachable (separate Privacy Policy on Teachable)
– PayPal
– Google & Google Analytics
– MailChimp
– Calendly
Legal
We reserve the right to disclose your personally identifiable information as required by Law and when we believe that disclosure is necessary to protect our rights and / or comply with a judicial proceeding, court order, or legal process served on our Website. We do not sell, rent or lease our customers to third parties
Where we send your data
If you are not located within Australia and located in the European Union all transfers of site data will be outside the European Union as servers are located and hosted in Australia and third party servers may also be outside the EU. Refer to individual polices of service providers for adherence measures to European Union standards and safeguard measures according to European data protection standards.
Processing of data and privacy includes the collection, organisation, structuring, storage, alteration, consultation, use, communication, combination, restriction, erasure or destruction of personal data are outlined in the various sections of this Privacy Policy.
Visitor comments may be checked through an automated spam detection service.
Your contact information
For privacy-specific concerns you may contact the administration of REALigning SELF at joy@realigningself.com.au
How we protect your data
To protect your data we use https which includes encryption and secure third party that use two factor authentication; and measures such as staff training in data protection.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in certain transactions and in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They are listed individually below with the details of data collection and activity.
What third parties we receive data from
This web site receives data about users from third party PayPal for the purposes of payment transactions and notification.
What automated decision making and/or profiling we do with user data
If you have purchased several courses, your information may be automatically aggregated into a single profile. This is for the purposes of having the convenience of all courses accessible from a single location. Profiles are automatically aggregated based on email address and full or first name provided.
PayPal
Please refer to: https://www.paypal.com/au/webapps/mpp/ua/privacy-full
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Google & Google Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en”https://policies.google.com/privacy/
Who on our team has access
Administrative members of our team have access to the information you provide us.
Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfil orders, process refunds and support you.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address, First name and last name, Phone number, Cookies and Usage Data
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
REALigning SELF uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
REALigning SELF will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Legal Requirements
REALigning SELF may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of REALigning SELF
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
MailChimp
If you subscribe providing your email address from this website data will be sent to MailChimp and confirmations will be sent via MailChimp
Please refer to Mailchimp Privacy Policy at https://mailchimp.com/legal/privacy/
Bookings via Calendly (& Google calendar)
If you book an appointment or reading via any links provided from this website you will be redirected to Calendly.
Any information collected via Calendly is used for the purpose of managing appointments and additional offers and communications by REALinging SELF and this information is not shared with any other parties.
Please refer to Calendly’s Privacy Policy at https://calendly.com/privacy
Calendly is linked and uses Google Calendar. For Google’s Privacy Policy please refer to: https://policies.google.com/privacy?hl=en-US
Litespeed Cache
This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor.
Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.
Please see https://quic.cloud/privacy-policy/ for more details.
Third Party Sites (Links & redirects to other sites)
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site.
We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Delivery Policy – Products & Services
After signing up online, the applicant will receive an email confirmation from PayPal containing course purchase details. We will normally confirm receipt of your application within a few minutes of signing up. A receipt will be sent to your nominated email address once payment has been made.
Security Policy – Payments
REALigning SELF accept payments of its online credit card transactions through PayPal. PayPal processes online credit card transactions for thousands of merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using PayPal are secured payments. Payments are fully automated with an immediate response and your complete credit card number cannot be viewed by REALigning SELF. or any outside party.
When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
All transaction data is encrypted for storage within PayPal. Please see the PayPal Privacy Policy for more details.
Refund Policy
Generally, course fees of the REALigning SELF products and services are non-refundable (except under exceptional circumstances). Refunds will either be paid into the applicant’s nominated bank account or credited back via PayPal to the original credit card used for payment.
Changes To This Privacy Policy
We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: joy@realigningself.com.au
By visiting this page on our website: https://www.realigningself.com.au/contact/